Replacements & Exchanges

We do not offer returns on any products. However, we do offer replacements or exchanges in case there is an issue with the item received.

Customers can request a replacement or exchange within 7 days of delivery in cases such as:

• Damaged product
• Defective product
• Incorrect item received

To request a replacement or exchange, please write to us at info@prabhatagri.com with your order details and supporting images/videos, if applicable.

Once the replacement or exchange request is approved, the replacement product will be delivered within 5 business days.

Products eligible for replacement/exchange must be unused and in their original packaging.

Cancellations

Orders once placed through PGIL cannot be cancelled.

No refunds will be made once an order has been successfully placed.

Refunds

We do not offer refunds under any circumstances.

Only replacement or exchange requests are accepted as per the policy mentioned above.