Shipping policy
Delivery & Shipping
We offer shipping services across most locations in India.
Orders for products that are in stock are usually dispatched within 2 business days from the date the order is placed.
Products will generally be delivered within 5–7 business days from the date of dispatch, depending on the delivery location and courier partner availability.
In case a product is out of stock, the estimated dispatch timeline will be displayed on the website before placing the order.
Once the order is shipped, tracking details will be shared via email or SMS, subject to availability from our logistics partners.
Please note that delivery timelines may vary due to external factors beyond our control; therefore, delivery timelines are not guaranteed.
Shipping Dispute & Delivery Issues
If you face any shipping-related issues, including:
- Damaged items
- Missing items
- Order marked as delivered but not received
Please contact us within 24 hours of receiving the delivery confirmation email/SMS or actual delivery of the order.
You can reach us at: info@prabhatagri.com
Requests or complaints raised after 24 hours of delivery confirmation or actual delivery may not be eligible for resolution.